Pricing
How we price a garage door repair
No two doors are the same, so we do not publish a number that would only be wrong for yours. You get one fixed, fair price on site before anything is touched, and there is no call-out fee whether you go ahead or not.
- No call-out fee
- Same-day service
- Fixed price before we start
No call-out fee
Ever
Including if you decide not to proceed
Fixed quote
Free, and given on site
Agreed in full before work starts
Why there is no price list
The same repair is genuinely a different job from one garage to the next. A torsion spring for a light single steel door is not the spring a heavy insulated double needs. A gear kit for a current opener is not the same part, or the same price, as one for a fifteen-year-old head that has been out of production for a decade.
Parts pricing moves too. Suppliers change, stock runs short, and some components for older brands are now made in small runs. Access matters as well. A steep hills driveway, a tight laneway or a high ceiling all change how long a job takes.
Publishing a headline figure would mean either quoting high enough to cover every case, or quoting low and revising it in your driveway. We would rather not do either. We look at the door, tell you what it needs, and give you the best price we can do the job properly for.
Our promise on price
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One fixed price, agreed first
Not an hourly rate that grows while we work, and not an estimate that changes once the cover is off.
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As keen as we can honestly make it
We would rather do the job at a fair price than lose it over a margin. If there is a cheaper way to fix it properly, that is the one we quote.
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Nothing to pay to find out
Coming out, diagnosing the fault and quoting the work is free, even if you send us away afterwards.
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We stop and ask
If we find something else once we are in there, work pauses until you have agreed the change.
What we repair, and how long it takes
Time on site is the one thing we can give you up front with any honesty. Most jobs below are finished in a single visit, because the common parts travel on the van.
| Repair | Time on site | Price |
|---|---|---|
| Garage Door Spring Repair Quoted on site, free | 60-90 minutes | Quoted on site, free |
| Garage Door Motor and Opener Repair Quoted on site, free | 60-120 minutes | Quoted on site, free |
| Garage Door Cable Repair Quoted on site, free | 45-90 minutes | Quoted on site, free |
| Garage Door Off Track Repair Quoted on site, free | 60-120 minutes | Quoted on site, free |
| Roller Door Repair Quoted on site, free | 45-120 minutes | Quoted on site, free |
| Sectional Garage Door Repair Quoted on site, free | 60-120 minutes | Quoted on site, free |
| Garage Door Remote and Keypad Repair Quoted on site, free | 20-45 minutes | Quoted on site, free |
| Garage Door Sensor Repair Quoted on site, free | 30-60 minutes | Quoted on site, free |
| Garage Door Track and Roller Repair Quoted on site, free | 60-90 minutes | Quoted on site, free |
| Garage Door Panel Replacement Quoted on site, free | 2-3 hours on fitting day | Quoted on site, free |
| Emergency Garage Door Repair Quoted on site, free | 45-120 minutes | Quoted on site, free |
| Garage Door Service and Maintenance Quoted on site, free | 45-75 minutes | Quoted on site, free |
| Garage Door Lock Repair Quoted on site, free | 45-90 minutes | Quoted on site, free |
| Commercial Garage Door Repair Quoted on site, free | 1-3 hours, or booked outside trading hours | Quoted on site, free |
Times are indicative for standard residential doors. The price for your job depends on the door, the parts it takes and what we find when we look, which is exactly why we quote in person, and why looking costs you nothing.
What makes a job cost more
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Door size and weight
A wider or heavier door needs bigger springs, sometimes a second technician, and more time to balance properly.
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Torsion springs replaced in pairs
When one goes the other is the same age. Replacing both costs more today and much less over the next two years.
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Access and height
Steep driveways, tight side clearances and high ceilings all add time, common in the hills suburbs.
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Obsolete or specialist parts
Older openers and discontinued panel profiles cost more to source, and sometimes need a whole unit rather than a component.
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Cascading wear
A door run on failing springs for months often needs cables and rollers too. We quote all of it up front rather than find it halfway through.
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After-hours call-outs
Evening and public holiday work carries a surcharge, quoted to you before we dispatch.
What keeps it down
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No call-out fee to absorb
You are not paying a fee just to have someone look, so the quote you get is the whole cost.
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Parts on the van
Springs, cables, rollers, remotes and common opener parts travel with us, so most jobs are one visit rather than two.
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We repair before we replace
A worn drive gear is a fraction of a new opener. We are independent, so nothing pushes us toward the bigger sale.
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The right part on the van
Describing the fault properly when you call means we arrive with the part it needs, which is the single biggest time saver.
Pricing
Questions about cost
Do you really charge no call-out fee?
Can you come out today?
How fast can you get here?
How much does a typical garage door repair cost?
Do you repair all brands of garage door?
Can you replace just the motor, or does the whole door need replacing?
Is a broken garage door spring dangerous?
Do you do emergency after-hours call-outs?
What suburbs do you cover?
I searched for a garage door repair near me. How do I know if you cover my street?
Are you an actual garage door repair company or a lead-generation site?
Can you fix a broken garage door the same day?
Do you install brand-new garage doors?
Still not sure what is wrong? Text 0482 911 999 and we will talk it through.
Same-day service
Want a real number for your door?
Send us a quick text, even a photo of the door. We reply within minutes and book you in for today wherever we can, with no call-out fee either way.
- No call-out fee
- Fixed price before we start
- Fully insured technicians