Diagnose the fault
What is your garage door doing?
Pick the symptom that matches. Each page explains what causes it, what you can safely check yourself, and what the repair actually involves.
Quicker by text? We reply in minutes. Text 0482 911 999
- No call-out fee
- Same-day service
- Fixed price before we start
Garage Door Won't Close
A garage door that won't close is almost always a safety system doing its job. The opener has been told something is in the way…
5 common causes
Garage Door Won't Open
A garage door that won't open is usually one of three things: a broken spring, a stripped drive gear inside the opener, or no…
6 common causes
Garage Door Opens Then Stops
When a garage door opens then stops, the opener has decided it has either reached the top or run into resistance. Nearly every…
6 common causes
Garage Door Remote Not Working
A garage door remote not working is nearly always one of four things: a flat battery, a receiver that has lost its stored codes…
6 common causes
Garage Door Making a Grinding Noise
A garage door making a grinding noise is telling you that metal is meeting metal somewhere it should not. The usual sources are a…
6 common causes
Garage Door Off Its Track
A garage door off its track has usually been hit, has lost a cable, or has worn a roller out of its stem. Stop operating it…
6 common causes
Garage Door Motor Runs But Door Doesn't Move
When the garage door motor runs but the door doesn't move, the link between the two has failed. The motor is fine, so the fault…
6 common causes
Garage Door Closes Then Reopens
A garage door that closes then reopens is running its auto-reverse. The opener has decided, rightly or wrongly, that something is…
6 common causes
Garage Door Crooked or Jammed
When a garage door is crooked or jammed, it has lost even tension across its width. One side is being lifted further than the…
6 common causes
Garage Door Spring Broken
A broken garage door spring announces itself with a bang like a gunshot, then a door that will not lift. The spring, not the…
6 common causes
Garage Door Slams Shut
A garage door that slams shut has lost its counterbalance. A correctly set door drifts down at a steady walking pace and stops…
6 common causes
Garage Door Stuck Half Open
A garage door stuck open at any height leaves your garage exposed to the street, so treat it as urgent. The door has either…
6 common causes
Garage Door Wall Button Not Working
A garage door wall button not working while the remotes still do points straight at the two-core wire running from the console to…
6 common causes
Garage Door Too Heavy to Lift Manually
A garage door too heavy to lift manually has a counterbalance problem, not a strength problem. A correctly balanced door of any…
6 common causes
Before you try anything yourself
Garage door springs and cables hold enough stored energy to cause serious injury, and they release it without warning. Checking power, cleaning sensor lenses and pulling the emergency release are safe. Touching a spring, cable, drum or bottom bracket is not. Leave those to someone with the tools to hold the tension.
Already know what you need?
Go straight to the repair
Garage Door Spring Repair
Garage door spring repair is the most common call we take, and a garage door spring that has snapped is nearly always the reason…
What this involves
Garage Door Motor and Opener Repair
Motor running but the door not moving? Garage door motor repair usually comes down to one of three faults: a stripped plastic…
What this involves
Garage Door Cable Repair
Garage door cable repair is needed the moment the door hangs crooked or a steel cable is dangling loose beside the track. If your…
What this involves
Garage Door Off Track Repair
Door jumped the track? Stop using the opener. Garage door off track repair means getting the rollers back into the tracks and…
What this involves
Roller Door Repair
Roller door repair covers the curtain, the spring inside the barrel, the side guides, the bottom rail and the motor that drives…
What this involves
Emergency Garage Door Repair
Car stuck behind a dead garage door? Emergency garage door repair means getting a jammed, broken or wide-open door back under…
What this involvesSame-day service
Not sure which one it is? Just describe it.
Send us a quick text, even a photo of the door. We reply within minutes and book you in for today wherever we can, with no call-out fee either way.
Quicker by text? We reply in minutes. Text 0482 911 999
- No call-out fee
- Fixed price before we start
- Fully insured technicians