Boss Motors garage door openers

Boss Garage Door Opener Repairs in Perth

Boss garage door motor repair is common work for us because a lot of Perth builders fitted Boss openers as the standard unit on new homes. Those openers are now ten to fifteen years old, which is exactly when the drive gear, the capacitor and the remote receiver start giving up.

  • Boss roller door openers
  • Boss sectional and tilt door openers
  • Boss remote handsets
  • Boss wall control stations
  • Boss rail, chain and drive assemblies

What usually fails on Boss doors

  1. 1

    Drive gear worn past its teeth

    The gear inside a Boss head is nylon and takes the full torque of the motor. It is the part designed to wear, and at this age most of them have. The motor sounds healthy and the door does not move.

    Symptom

    Listen at the head while somebody presses the button. A constant-pitch whir with a still door is the tell. Look for pale plastic dust on the door or the floor under the unit.

    The repair

    We fit a gear kit where one is available for the model, clean and re-grease the drive, then re-learn the door travel.

  2. 2

    Motor hums and will not start

    A tired start or run capacitor cannot deliver the kick the motor needs to break away from rest. The winding sits there drawing current, humming and warming up, until the thermal cut-out drops it.

    Symptom

    Listen for a hum of a few seconds followed by silence, and note whether the head is warm to the touch. Do not open the housing; the capacitor can hold a charge after the power is switched off.

    The repair

    We isolate the supply, discharge and replace the capacitor with the correct rating, and test the motor windings before returning it to service.

  3. 3

    Receiver stopped hearing the remotes

    The radio receiver is often the first electronic part to go, especially after a storm. It can fail outright, or lose the codes in memory, leaving handsets that light up but do nothing.

    Symptom

    Test the wall button. If the door runs from the wall but no handset works, and new batteries have not helped, the receiver is the likely culprit rather than the remotes.

    The repair

    We fit a replacement or external rolling-code receiver, code every handset in the house, and supply extra remotes if you are short of them.

  4. 4

    Door stops part way then reverses

    Boss heads use force sensing to detect obstructions. A dry guide, a failing spring or a drifted limit is read as something in the way, so the opener backs off part way through the cycle.

    Symptom

    Pull the release and run the door by hand. Note exactly where it gets heavy or catches. If the door is hard work by hand, the opener is not the problem.

    The repair

    We fix the mechanical cause first, then reset the force and limits so the opener runs with headroom rather than at the edge of its settings.

  5. 5

    Rail chain slack or trolley damaged

    On rail-mounted Boss units the chain stretches over the years and the plastic trolley that couples the door to the drive cracks. A slapping chain, a jerky start and a door that stops dead are the usual results.

    Symptom

    With the door closed, look along the rail. A chain hanging well below the rail edge is too slack. A trolley sitting crooked or a broken release arm is visible from the floor.

    The repair

    We re-tension the chain, replace the trolley and release arm, and check that the rail is still mounted square and true to the door.

Repair or replace a Boss opener

This is the question we get asked most on Boss units, because many of them are now at an age where the answer is not automatic. Our rule of thumb is simple: if the motor and the board are sound, repair it. The mechanical parts are cheap and the motors are honest.

Where the board has failed on an older head, the repair can approach the cost of a new opener with a fresh warranty, better remotes and a quieter drive. We give you both prices and you decide. We do not push replacement on a unit that has years left in it.

What a Boss opener repair typically costs

  • Gear kit fitted and travel re-learnt: typically from around $190
  • Capacitor replacement: typically from around $160
  • Receiver and remote pairing: typically from around $150
  • Chain re-tension, trolley and release repair: typically from around $170
  • Replacement opener supplied and fitted: from around $650
  • No call-out fee, and the price is confirmed before work starts

Boss

Boss — common questions

Can you still get parts for Boss garage door motors?

For most models, yes. Gears, capacitors, chains, trolleys, release parts and receivers are all obtainable, and we carry the common ones on the van. Control boards for older heads are the exception and can be scarce. If yours is obsolete we will tell you before you spend money chasing it.

My Boss opener works from the wall button but not the remote. Why?

That split tells us the motor and door are fine, so the fault is in the radio side. Start with a fresh handset battery. If that does not fix it, either the handset has failed or the receiver has lost its codes or died. Both are quick, inexpensive repairs on site.

How long does a Boss opener repair take?

Most take 45 to 90 minutes. A gear kit and limit re-learn sits in the middle of that, remote and receiver work at the quick end, and a full head replacement at the long end. We book a two-hour arrival window and ring you when we are on the way.

Do you warrant work on an older Boss unit?

Yes. Every repair carries a twelve-month warranty on the parts we supply and the workmanship, regardless of how old the opener is. What we cannot warrant is the rest of an ageing unit, so if we think another component is close to failing we will say so at the time.

Still not sure what is wrong? Phone 0482 911 999 and we will talk it through.

Same-day service

Boss playing up?

We carry the parts that fail most often on these units, so most jobs are finished on the first visit.

  • No call-out fee
  • Fixed price before we start
  • 12-month warranty

No call-out fee. Ever.

0482 911 999

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